NPS Follow-Up by Score
Write three follow-ups for an NPS response. The score changes the job of the email. PRODUCT [PRODUCT] Who sends it: [FOUNDER | CSM | NO-REPLY — if no-reply, say that is a bad idea and write it from a person anyway] What a promoter can do that is real: [REVIEW URL | REFERRAL | CASE STUDY | NOTHING] What a detractor's note should route to: [PERSON] Time to send: within [HOURS] of the score EMAILS 1) Promoter (9–10). Thank them for the specific words they used: [COMMENT OR "no comment"]. One ask only. 2) Passive (7–8). Ask one question that can become a ticket. Do not ask them to sell us. 3) Detractor (0–6). Apologize only if the comment shows a failure. Ask permission to follow up, and say who will. Do not send a survey about the survey. Each under 100 words. Subject lines included. If the comment is abusive or empty, give me the rule for not replying.
🌟 Example Output / Preview
Prompt Metadata
Primary Use Cases:
- •Content marketing campaigns & professional copywriting
- •Social media presence & audience building
- •Business communications & strategic summaries
Associated Tags:
💡 Pro Tips & Advice
1. Use bracketed items: Be sure to fill out all [PLACEHOLDER] elements with specific details before sending the prompt to the AI model.
2. Adjust temperature: For creative tasks, set AI temperature higher (e.g., 0.8), or lower (e.g., 0.2) for strict coding/technical tasks.
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